Conteúdos Programáticos:
- The Communication Process
- Types of Communication
- Interpersonal Communication: Fundamental Principles
- Interpersonal Communication: Knowing How to Communicate
- Positive language training
Framework:
Human communication and interaction is certainly one of the pillars of relationships and the human condition, being the basis of interpersonal (relationship with others) and intrapersonal (relationship of each person with himself/herself) relationships. The communication process is inherent to the human condition and is reflected in our behavior. Effective behavior is one that produces rapport in interpersonal relationships and, consequently, an improvement in people's quality of life. Assertive communication can lead to both personal and professional success, as it facilitates interpersonal relationships.